Crashing of an app can be very frustrating especially when you are working on something important such as working on a document, chatting with your friends, etc. Facing the crashing app issue again and again whenever you try to launch the app, is problematic.
However, fixing crashing app issue is not that difficult, no matter what platform you work on, macOS, Windows, Android or iOS.
In this post, we have mentioned steps to fix crashing apps issue on all four platforms.
Note: Before going further, check whether the issues are related to a single app. If not, then dealing with them could be a tricky issue.
Jul 05, 2019 The Photos app on Windows 10 isn’t one of the most optimized of apps around. It takes ages to launch, lags while loading photos, and even renders certain images incorrectly. The app also crashes.
How to Fix Crashing Apps on Android?
- Mar 20, 2020.
- Clear Store App Cache. If the Windows Store crashes at launch or while performing usual.
- Hanging or crashing apps issue may disrupt you to work on your windows 10. Windows 10 has many pre-built applications and it crashes at some point of time. It could happen because of many reasons.
Why App Crashes?
The main reason of app crashing is damaged data. Most apps cache bits of data such as menu icon, in your device internal storage. Storing cache makes accessing app quick the next time you launch it. Although, when the internal storage information is corrupted, app crashes.
Fix Crashing Apps
You can fix crashing apps on Android by refreshing the data either from cloud or app’s original files instead of one stored in internal storage. If you want to do a basic cache refresh, clear the app from smartphone’s recent memory. The recently used apps remains active on your Android device that keeps local caches of the apps.
Exit the App from Notification Tray
When you erase app from phone memory, you reset cached data. In order to do this, locate Overview button (the square icon) from the right-hand corner of navigation bar. Swipe either to left or right to exit the crashing app. Now restart the phone.
Clear Cache
You can also reset the app by locating Settings from the home screen. Navigate to Apps-> Apps List, choose the crashing app and tap on Storage -> Clear Cache button. Now when you launch the app next time, it will refresh its data and hence the corrupted data will be removed.
Check for App Update
If this doesn’t work for you, you can check for updates of the crashing app. Sometimes, developers know about the bugs in the app and to resolve the issue, they release update for the app. To do so, locate Play Store app, tap on hamburger icon, from the top left corner. Tap on My apps & games, then locate the crashing app. Check for the updates.
System Update
If this doesn’t help you, updating your Android operating system might work for you. To check for system update, go to Settings, then System and choose System Update.
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Uninstall & Reinstall
If nothing has worked for you so far, try uninstalling and reinstalling the app. Locate the app in Play Store and tap Uninstall. After uninstalling the app, restart the computer. Once the phone starts up, open Play Store and install the app again.
Last Resort:
The last attempt before you lose all hopes is to Contact developer and explain the issue you are facing. You will get an option to Send email to get hold of the developer of concerned app.
How To Fix Crashing Apps on iPhone?
The process to fix crashing apps on iPhone is similar as Android. You can refresh Cache, restart your device, update the software or lastly contact developer. So, let’s get started and resolve the issue on your iPhone or iPad.
Refresh Cache Data
To clear cache of the troublesome app from memory, tap the home button twice and exit the app by swiping it in upwards direction. If you own iPhone X, then to exit the app, swipe up from the bottom of phone’s screen. Now, hold to check the apps open and locate the problematic app and swipe it in upwards direction to exit.
Restart The Device
![Hanging Or Crashing Apps Hanging Or Crashing Apps](https://thewindowscentral.com/wp-content/uploads/2017/09/turn-off-location.png)
To force restart your iPhone, press Volume Down and Power button, till Apple logo appears.
If you have iPhone 8 and iPhone X, you need to press and release Volume Up and then immediately press Volume Down and release it. Now Press and hold Power button till Apple logo appears on the screen.
Check for App Update
To check for App update, locate App Store and tap on Updates icon from the bottom of the screen. Install the update for the concerned app or any other update for an application available.
iOS update:
To update iOS, go to Settings. Under Settings, look for General and then Software Update.
Uninstall & Reinstall
If nothing has worked for you so far, let’s uninstall and reinstall the concerned app. Locate the crashing app, press and hold the app icon. The apps on the home screen will start shaking. Tap on X that appears on left side of the icon and tap on Delete. Restart the phone and reinstall the app from App Store.
Windows Phone App Keeps Crashing
Contact App Developer
Reaching out for help to concerned developer seems to be the last step. Go to App Store, locate the app, scroll down and look for Developer Website. Tapping on it will take you to the contact details to get it in touch with the Developer.
How to Fix Crashing Apps Issue on Windows?
Tackling Windows computer apps has become similar to smartphones. This makes troubleshooting steps somewhat like that of phones. Terex 860 sx manual. Installing updates, removing cache and more.
Update The App
The procedure to update app varies from one app to another, so the steps would differ. Launch the app and check if you can see Update option, then click on it to update. If not, then check for an update on app’s official website. If you have purchased the app from Microsoft, then updating it becomes a lot simpler. Go to search bar beside Start menu and type Microsoft Store and press Enter. Locate the menu button from top right-hand side (3 horizontal dots), choose Downloads and Updates, then click Get Updates. This will update the apps available to get updated.
System Update
If updating app doesn’t work for you, then updating your OS might. However, updating other apps can also work. To check if there is a pending OS update, go to Start menu, click Settings (gear icon). On Settings window, look for Update & Security and click on it. Click Check for Updates. Download and Update if you get any pending updates.
Uninstall & Reinstall
Clearing cache can help you remove bugs from the problematic app. For that, you need to uninstall & reinstall the app to make it work. Go to Start menu, click Settings (gear icon). From Settings window, click Apps and find the crashing app and click on it. You will get Uninstall option, click on it to uninstall. Then download and install the app again, either from Microsoft Store or official website.
Contact Developer
If nothing worked, then contact the app developer. Locate the official website of the app, you will support page or contact details. In this way you can fix crashing apps on Windows.
How To Fix Crashing Apps Issue On Mac?
Resolving macOS closely resembles the Windows process. Again, you follow the principles of updating and cache-clearing.
Install Updates
If you have installed programs from internet, you have two options to update: Go to Applications menu, by pressing Command +Shift + A and check for updates. Or get the update from the web. The bourne conspiracy pc game system requirements.
In case you installed Mac App Store, you will be notified once there is an update. You can also check, go to App Store, Command +Shift + A to open Applications. In Application window, look for App Store. In App Store, click on Updates, from the top menu bar. Install and update the pending updates.
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Update OS
In App Store, click on Updates. Under Updates, you will also know if macOS has any pending updates. Updating to the latest version of OS can resolve the bugginess of an app as it will resolve the compatibility issues.
Uninstall & Reinstall
If installing updates to the app doesn’t help you, then you need to uninstall and reinstall the app.
If the app belongs to App Store, then open Launchpad from Dock and take the cursor to the app and click and press the icon until you get X icon. Click on X and uninstall it.
If you have installed the program from somewhere else, search for uninstaller under Finder-> Applications. If you are unable to locate the uninstall option, then drag the app to trash. Then empty the trash. You can reinstall the software from either web or Mac App Store.
Contact Developer
If nothing has worked so far, contacting the concerned developer is the right thing to do. You can find the contact option on the app or get the information on official website as well.
Additional Troubleshooting Methods:
Apart from these aforementioned troubleshooting steps, faulty hardware and unknown extensions can also be the issue.
Removing Plugins
Unwanted and malicious extension can cause the crashing of an app. Try disabling or removing the extension from the installed browsers.
Chrome:
Launch Chrome and go to the menu located at the top right corner. Then from the drop-down menu, choose More tools, then extensions. Choose which extension to disable or remove.
Firefox:
Launch Firefox and go to Firefox menu.
Select Add-ons and then disable the unwanted or bad addon.
Hanging Or Crashing Apps
Microsoft Edge:
Launch Edge and go to Edge menu.
Go to Extensions and decide which one to remove or disable.
Safari:
Launch Safari
Click Safari menu, then Preferences Vogel grease pump manual.
Click Extensions from preferences panel.
Disconnect Newly Connected Hardware
If you have installed a new hardware onto your computer and then notice that a certain app is misbehaving. Then the hardware installed could be the culprit. To know for sure, remove the hardware and check if the issue persists. If it doesn’t, then you need to update the version of hardware drivers from the manufacturer website.
So, in this way you fix apps freezing and crashing issue, while you are using Mac, Android, iOS or Windows. If you are facing this issue, try these steps and let us know if you face any problem in the comments. Fix Apps Freezing And Crashing.
You’ve probably faced it. You download an app, open it and *bam* – there it goes! Crashed. I’ve heard people talk about how Facebook or Instagram or Skype or any other app crashes when they open it. There are a ton of reasons things could go wrong and cause the app to crash and it would be wrong to immediately assume that the app is buggy (without, of course, discounting that possibility).
Rick once wrote an interesting post on how most of the app-crashes can be fixed just by doing one single soft reset. Although this does work most of the times, it isn’t an end-all solution. He doesn’t say so himself but let’s also take a look at other possibilities that can help you get rid of the issue.
Apps Crashing on iPhone or iPad: Tips to Fix the Issue
#1. Soft Reset
The first thing you do when you find that an iPhone app keeps crashing is a “soft reset.” What this basically does is clears the memory by killing apps and gives you a head start. This is what you do to do a soft reset:
- Press the home and power buttons simultaneously
- The slide to turn off the iPhone comes up but do nothing but hold the buttons down
- The iPhone powers down with the screen going blank. Keep holding the buttons still and then the iPhone reboots with the Apple logo coming up on the screen
- In order to reboot iPhone 7/7 Plus, press and hold volume down button and power button
- And To restart your iPhone 8, 8 Plus, X or later, click and release Volume Up button then click and release volume down button, and then press and hold side button
That’s it. Now try out the new app that kept crashing before. In most cases, your problem is solved.
#2. Re-install App from Mac/PC
I can’t say the first solution works all the time. Sometimes, iPhone apps keep crashing when opened or used. What do you do then?
You delete the app and re-install it. Albeit, this time, you install it via iTunes and then transfer that to your iPhone/iPad by syncing it. Not exactly a great method to take on but if nothing helps, you’ve got to try this.
- Delete the app from your iDevice
- Find the app in iTunes (in your Purchase History preferably.)
- Connect the iPhone or iPad to your computer
- Sync the iOS device: let the app get installed
- Disconnect after the sync
- Restart your iOS device and try the app
#3. Clear Memory
You don’t know how many times this happens. People stuff the iPhone with a ton of songs and videos (and even apps) and quite a lot of apps keep running in the background. This eats up a lot of memory (not to forget, the battery too).
And then when you try to open and run an app, it struggles to get some breathing space with all the choking apps running in the background along with it. So the iPhone puts the app out of its misery and crashes it.
You’ll need to do two things to clear things up.
- Double-press the home button to bring up the multi-task switching bar and then close all apps that are running in the background by swiping up each app. After this, try the app
- If it’s a storage issue, try removing a bunch of songs that you usually skip whenever it comes up on the playlist. Or a bunch of videos that you’ve not seen in ages. This will free up some space that can turn out to be helpful for the app not to crash
#4. Go Thermonuclear
Eerie as it sounds, you might need to go thermonuclear and restore your device from a backup or as a new iPhone if the problems keep creeping up. Restoring is the last option but wait! If you feel that the app could be the problem (and not your iPhone), you can save yourself the pains of this last step.
There are over 1.2 million apps on the App Store but not every one of them is Gmail, Angry Birds or Spotify. A lot – and I mean a really huge lot – of them are buggy, problematic and ill-developed and designed. If none of the above three methods worked and you have a hunch that the problem lies with the app, you should probably just delete it and look for an alternative.
That’s all, mate!
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Do share your feedback with us in the comment below.
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Jignesh Padhiyar is the co-founder of iGeeksBlog.com who has a keen eye for news, rumors and all the unusual stuff that happens around Apple products. During his tight schedule, Jignesh finds some moments of respite to share side-splitting contents on social media.